Work Experience

Instructional Designer

The Abreon Group (Client – USAA) – Remote |February 2017 to Present

  • Work with a remote design team in a fast-paced environment, focused on large-scale training projects for the Bank
  • Use Agile development to create materials for Tech Leads and Scrum Masters as part of a change management course for executives and Agile team members
  • Create learning plans that track learners’ completion percentage of required courses
  • Designed and developed risk management self-study training materials for Testers
  • Designed and developed a methods and practices booklet for Testers
  • Designed and developed an exercise booklet with coach’s guide to be used with the methods and practices course
  • Reverse engineered learning objectives as a way to identify possible gaps to determine prerequisites for training
  • Wrote talking points for the bank president to discuss during his keynote speech at pre-pilot

Instructional Design Editor

HealthTech (Client – WellMed Medical Group)- San Antonio, TX |October 2016 to February 2017

  • Provided quality assurance for various e-learning modules, ILTs, PPTs, and job aids
  • Ensured WellMed’s design standards were always upheld
  • Provided constructive feedback to a team of instructional designers
  • Provided e-learning development using Storyline or Captivate as needed by the business

Instructional Designer

MTS Technologies (Client – Capital Group) – San Antonio, TX |September 2015 to October 2016

  • Used AGILE development to produce lessons quickly
  • Developed software simulations, e-learnings, and ILT courses on various financial topics
  • Worked on 3-4 projects at a time using the iterative process
  • Met with SMEs to fill in content gaps

Digital Marketer, Web Designer, Course Designer

WebTegrity – San Antonio, TX | November 2014 to December 2015

  • Provided instructional design consulting for the beginner and advanced WordPress tracks
  • Developed WordPress websites using HTML and CSS
  • Facilitated one-on-one WordPress and social media training sessions for clients
  • Volunteered at WordPress workshops
  • Managed multiple social media accounts for clients

Instructional Designer

H-E-B Grocery Company – San Antonio, TX | December 2012 to July 2014

  • Worked with Partners and SMEs to conduct needs and task analyses
  • Developed e-learning and ILT materials for different areas of business
  • Developed a financial awareness module that went out to over 80,000 employees

Instructional Design Consultant

Academic Partnerships – Dallas, TX | March 2012 to December 2012

  • Provided consultation to Lamar University by providing constructive feedback to professors
  • Ensured all courses met the standards of the Quality Matters rubric
  • Migrated all online course material from Epic LMS to Blackboard Learn 9.0
  • Met with a virtual team weekly to discuss project status

Education

Bachelor of Applied Arts and Science  

Applied Technology and Performance Improvement
University of North Texas – Denton, TX December 2011

Associate of Applied Science
Marketing and Business Management
Collin County Community College – Plano, TX May 2011

Certifications & Workshops

Creating Learner-Centered Training

San Antonio, TX November 2016

WP Next Level in Advanced HTML & CSS

WebTegrity Digital Learning Center – San Antonio, TX 2015

WP Beginner Track in WordPress

WebTegrity Digital Learning Center – San Antonio, TX 2015

Designing Learning by ASTD

Fort Worth, TX August 2013

Technical Skills

Software: MS Office Suite 2003, 2007, 2010, Publisher, and Project

Learning Management Systems: Blackboard Vista 8, Blackboard Learn 9.0, Sum Total Pathlore, Epic, EDUonGo

E-learning Software: Adobe Captivate 5, 8, and 9, Articulate Storyline, Articulate Presenter, Camtasia Studio 7

Applications and Tools: Sorenson Squeeze, Adobe Photoshop CS5, Adobe FireWorks CS5, Adobe SoundBooth CS5, Adobe Acrobat Professional, Harvest, Hootsuite, Trello, Basecamp, WordPress, HTML, CSS